Resume
Web Publishing | WordPress | Product Support | Technical Operations
I work at the intersection of web publishing, technical support, product implementation, and practical AI-assisted workflows. My background includes government IT and computer repair, years of operational work in high-pressure environments, and current hands-on experience running WordPress sites and directing the development, testing, documentation, and production use of a self-hosted publishing platform.
Open to remote opportunities and the right role in the Columbus, Indiana area.
Core Capabilities
Web & Publishing
- WordPress and CMS administration
- Web publishing and content workflows
- Markdown and content architecture
- Responsive publishing and site maintenance
- On-page SEO, metadata, and internal linking
Product & Implementation
- Requirements definition and workflow design
- Functional and regression testing
- UX evaluation and responsive QA
- Accessibility review
- Release validation and implementation testing
Support & Technical Operations
- Technical troubleshooting and issue triage
- User guidance, onboarding, and training
- Process support and documentation
- Escalation and reliable follow-through
- Operational problem solving under pressure
AI-Assisted Workflows
- Directed AI-assisted development
- Repeatable editorial and technical workflows
- ChatGPT, Git, and GitHub
- Browser developer tools
- Implementation review, testing, and iterative refinement
Selected Work
Current web, publishing, and product work that can be inspected directly.
Product
Bonumark Stream
An independent, open-source, self-hosted publishing platform built around fast publishing, content ownership, and portable data. I direct product strategy, requirements, implementation priorities, testing, documentation, release decisions, and production use.
WordPress
JimLunsford.com
My primary long-form publishing and professional site. I manage the WordPress publishing workflow, site structure, theme development and evaluation, SEO packaging, responsive presentation, accessibility review, internal linking, and ongoing maintenance.
Production implementation
JimLunsford.net
My personal short-form publishing stream and the primary real-world Bonumark Stream installation. It gives me a production environment for testing publishing workflows, profiles, media, themes, responsive behavior, upgrades, and other product decisions under actual use.
Professional Experience
Jail Officer
Brown County Sheriff's Office
- Work independently in a high-consequence environment requiring sound judgment, accurate documentation, policy compliance, de-escalation, rapid problem solving, and reliable follow-through.
- Coordinate with officers, courts, medical providers, and other staff while handling sensitive information and communicating clearly under pressure.
Recovery Specialist
Centerstone
- Led individual and group sessions and translated complex recovery and life-skill concepts into clear, practical instruction.
- Documented client progress and collaborated with multidisciplinary teams while maintaining structure, accountability, and consistent follow-through.
- Worked with people from varied backgrounds and levels of understanding, building trust while communicating difficult information clearly.
Field Officer / Field Training Officer
Johnson County Court Services
- Managed an independent caseload involving court requirements, investigations, compliance monitoring, detailed documentation, and coordination across courts, law enforcement, treatment providers, and community resources.
- Served as a Field Training Officer responsible for training and evaluating new officers.
- Translated policies and field procedures into repeatable operational practice while documenting performance and maintaining compliance requirements.
Reserve Police Officer
Town of Prince's Lakes
- Handled investigations, emergency response, interviews, evidence collection, court testimony, and public-facing problem solving in unpredictable situations.
- Worked independently and with other responders while maintaining documentation, communication, and sound judgment under pressure.
Loss Prevention Officer
Fresh Encounter Inc.
- Conducted investigations and surveillance, documented incidents, coordinated with law enforcement, and responded to changing operational and safety conditions.
Custodian / Night Custodial Foreman / Building Manager / Lead Custodian
Bartholomew Consolidated School Corporation
- Held progressively responsible operational roles supporting active school environments, staff, facilities, daily workflows, building standards, and problem resolution.
Earlier Technical Experience
The technical foundation behind my current web, publishing, support, and product work.
Network Technician
Bartholomew County Government
- Provided end-user technical support for computers, printers, workstations, user access, and network-related issues in a government environment.
- Troubleshot day-to-day technology problems and helped users understand solutions while supporting reliable desktop and peripheral operation.
Computer Repair Technician
Midwest Computer Solutions
- Diagnosed and repaired computer hardware and software problems.
- Installed and configured operating systems, software, and peripherals.
- Resolved performance problems and provided customer-facing technical support.
Proof of Work
Builder Receipts document the problem, decisions, implementation direction, testing, corrections, and verified result behind substantial work.
- Infrastructure Builder Receipt: Bonumark Hosting Portability Hosting, deployment, portability, and the work required to keep Bonumark usable across different environments.
- Architecture Builder Receipt: Bonumark's Theme Architecture How the theme system evolved while core retained ownership of behavior, security, data, publishing, and rendering.
- Product development Builder Receipt: Reworking Bonumark Stream A record of iterative product work driven by real use, testing, corrections, and another development pass.
- AI-assisted systems Builder Receipt: Rebuilding Cypher's Core A deeper system rebuild documenting requirements, implementation direction, testing, and verification.
Education & Training
- High School Diploma
- Certified Peer Recovery Coach - Associate
- Moral Reconation Therapy Facilitator
- Goodwill Career Coach & Navigator
- NASM Fitness & Nutrition specializations
Let's Talk About the Right Role
I am currently interested in opportunities involving web publishing, WordPress and CMS platforms, product or technical support, implementation, documentation, QA and testing, technical operations, and practical AI-assisted workflows.
I bring an unusual combination of technical experience, publishing work, product judgment, documentation, user support, operational experience, and the ability to work calmly through problems that do not arrive with clean instructions.